Accessibility

1. Introduction

This accessibility statement applies to the website https://onlinetraining.slovenia.info/ (hereinafter: the online training quiz).

The online quiz is managed by the Slovenian Tourist Board (STO), which is responsible for planning and implementing the policy for marketing and developing the comprehensive tourism offering of Slovenia.

Our aim is to make the use of the online quiz accessible to the widest possible group of users. For this reason, we continuously adapt and improve it to ensure accessibility for users with different types of disabilities.

In doing so, we follow:
• The Act on the Accessibility of Websites and Mobile Applications (ZDSMA)
• The Accessibility of Products and Services for Persons with Disabilities Act (ZDPSI)
• The international Web Content Accessibility Guidelines (WCAG) 2.1.

2. Level of Compliance

The website https://onlinetraining.slovenia.info/ is partially compliant with WCAG 2.1 guidelines – Level A, as some parts of the website do not yet fully meet all accessibility requirements despite continuous improvements.

When developing and upgrading the website, we follow the WCAG 2.1 guidelines, which define three levels of compliance:
• A
• AA
• AAA

The online quiz currently meets the basic Level A requirements, while certain functionalities already follow higher recommendations.

Exceptions and deviations are listed in Section 4 of this statement.

3. Accessibility Features

From the perspective of digital accessibility requirements, the online quiz includes several adaptations.

3.1 Perceivable

The goal is that all information and components of the website are presented to users in ways they can perceive.

3.1.1 Time-based media

The online quiz contains multimedia content (video and other visual elements) that are part of the learning environment.

3.1.2 Adaptability

The content is generally adaptable and can be used across different devices without loss of information or functionality.

3.1.3 Distinguishable

The online quiz enables:
• content zoom up to 200% without loss of functionality
• appropriate contrast between text and background
• clearly marked interactive elements (buttons, links, tasks).

3.2 Operable

The goal is that user interface components and navigation are operable for all users.

3.2.1 Keyboard accessibility

The online quiz supports basic keyboard navigation, including:
• moving through content
• confirming actions
• interacting with modal windows.

3.2.2 Enough time

Users have sufficient time to complete tasks and interact with the content.

3.2.3 Navigation

Navigation in the quiz is based on:
• a logical content structure
• a progression system
• an interactive map
• progress indicators.

3.3 Understandable

The goal is that information and the operation of the user interface are understandable.

3.3.1 Readability

The online quiz uses a clear content structure, consistent navigation, and understandable interactive elements.

3.4 Compatibility across devices

The online quiz is accessible on:
• desktop computers
• tablets
• mobile phones

It works in modern browsers such as Chrome, Firefox, Edge, and Safari.

4. Non-accessible content and exceptions

Despite our efforts, some content is not yet fully accessible.

4.1 Interactive map

The interactive map of Slovenia relies on visual elements that are not fully readable by assistive technologies (such as screen readers). An alternative progress view is available.

4.2 Graphical elements

Certain icons, badges, locked elements, and progress indicators do not always include complete text alternatives.

4.3 Animations

Some animations and visual transitions are not fully optimized for all users, although the option to reduce motion is available.

4.4 Multimedia content

Video and other multimedia content do not always include:
• subtitles
• audio descriptions
• text transcripts.

4.5 External learning materials

Some external or older learning materials (e.g., PDF documents) are not always prepared in an accessible format. Accessibility is continuously improved for new content.

5. Disproportionate burden

The online quiz is designed for interactive learning and includes gamification, multimedia elements, and complex visual components.

Full adaptation of all elements would currently represent a disproportionate financial, technical, and organizational burden, particularly for:
• complex cartographic displays
• older multimedia content
• content from external partners
• content with limited lifespan.

In such cases, legislation allows partial deviations from full compliance.

6. Feedback and contact information

If you wish to report accessibility issues or request content in a more accessible format, you can contact us:

Email: info@slovenia.info
Phone: +386 (0)1 589 85 50
Address:
Slovenian Tourist Board
Dimičeva ulica 13
1000 Ljubljana

We will respond to your request within 8 days.

7. Enforcement procedure

If you believe that the website does not comply with the Accessibility of Websites and Mobile Applications Act, you can submit a complaint to:

Ministry of Digital Transformation
Inspectorate of the Republic of Slovenia for the Information Society
Davčna ulica 1
1000 Ljubljana

Email: gp.irsid@gov.si

8. Preparation of the statement

This accessibility statement was prepared on the basis of a self‑assessment and was last updated in 2026.